Shipping Policy

Processing Time

• All orders are processed within 1-2 business days (excluding weekends and holidays).

• Orders placed after 2 PM (EST) will be processed on the next business day.

• You will receive a confirmation email with tracking details once your order has shipped.

 

Shipping Locations

• We currently ship to all 50 U.S. states, including Alaska and Hawaii.

• We do not ship to PO Boxes, APO/FPO addresses, or U.S. territories.

 

Order Tracking

• Once your order ships, you will receive an email with a tracking link.

• Please allow up to 24 hours for tracking information to update.

 

Lost or Stolen Packages

• We are not responsible for lost or stolen packages marked as delivered by the carrier.

• If you believe your package was lost or stolen, please contact the shipping carrier directly or email us at trynuhome@gmail.com for assistance.

 

Damaged or Incorrect Orders

• If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery at trynuhome@gmail.com with photos of the product and packaging.

 

Shipping Policy Updates

 

We reserve the right to update or modify this policy at any time. Please check this page regularly for any changes.

 

For any questions, please contact us at trynuhome@gmail.com